Thinking about if BetterHelp is treating you fair?
You didn’t become a therapist to give up a large part of your pay to a platform.
It sounds great at first. Companies like Headway, Alma, Betterhelp and others promise to handle billing, credentialing, and contracts, things that feel overwhelming without a clinic behind you. And yes, those things do take work and expertise.
But that doesn’t justify giving up a large portion of your income indefinitely.
At some point, most therapists start asking, “how much pay is being kept from me?"
What is the platform actually getting paid, and what am I getting paid?
If you want a simple way to check, look up CPT code 90837 in your locality using the Medicare fee schedule. In Minnesota, the non-facility rate is the baseline most outpatient therapy is built on. Master’s-level clinicians are reimbursed at about 75% of that rate, and commercial insurance plans typically pay 25–35% more, while Medicaid often pays 30–50% less.
Once you see those numbers, it becomes much clearer what a session is actually worth, and how much may be getting taken out before it reaches you.
If you already have a caseload, you may not need the platform the way you think you do.
There is a way to step out, without losing your clients or destabilizing your income.
We built a model that keeps the support (billing, credentialing, systems) but removes the unnecessary middleman cut, so you take home more while still sharing real costs with other providers.
Because yes, running a practice has overhead. But it’s typically in the range of 20–35%, not the silent, ongoing cuts many therapists are currently accepting.
Before You Make a Move
If you’re thinking about leaving a platform, don’t rush it.
Every contract is different, and the timing matters more than most people realize.
We recommend reviewing your current agreement first to make sure you’re protected and not accidentally triggering anything that could impact your income or client relationships. If you want help or support, feel free to reach out to us.
Credentialing & Transition Timing
One of the biggest mistakes therapists make is leaving too quickly. If credentialing is dropped too soon, it can delay your ability to see clients and get paid, and in some cases, require you to restart the process.
A careful transition allows you to maintain continuity, avoid gaps, and move at the right pace.
If you want to connect, fill out the contact form below and we will set up a time to discuss your situation.